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cannot save new product: Error

6 years 2 months ago #2154 by losvigil
cannot save new product: Error was created by losvigil
Whenever i try and save a new product i receive the following errors:


Warning
JFolder::create: Could not create directory.Path: /hermes/walnaweb02a/b1419/moo.losvigil2112/humblerootsrecords/5000 Ft Above/jah-branch/jah-branch-5000-ft-above

Error
Could not create /hermes/walnaweb02a/b1419/moo.losvigil2112/humblerootsrecords/5000 Ft Above/jah-branch/jah-branch-5000-ft-above

Save failed with the following error: Could not create /hermes/walnaweb02a/b1419/moo.losvigil2112/humblerootsrecords/5000 Ft Above/jah-branch/jah-branch-5000-ft-above

I have tried creating the folders manually and setting the permissions to 755 .. still no luck ..
any help would be greatly appreciated.

thank you in advance

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6 years 2 months ago #2155 by gfisch
Replied by gfisch on topic cannot save new product: Error
Hi there;

It is likely that the path is not set correctly for the downloads folder.

By default it is /full-path-to-your-site/images/A_MyMuseDownloads/

It then adds /category-alias/product-alias.

If you have changed the default make sure the directory is writable by the web process.

If this is online, send a superadmin access to This email address is being protected from spambots. You need JavaScript enabled to view it. and I can check it out.

El Gordo
Mymusinator
The following user(s) said Thank You: losvigil

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6 years 2 months ago #2158 by losvigil
Replied by losvigil on topic cannot save new product: Error
thank you,

i changed the path to images/A_MyMuseDownloads/
i changed the permissions on the images/A_MyMuseDownloads/ folder and removed removed the full path name and the slash in front of images and it worked.

thank you again !

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